Return & Refund Policy

Customer satisfaction is important to us.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos and your order number.

Return Eligibility

Products must be unused and in original packaging.

Non-Returnable Items

For hygiene reasons, earrings may not be eligible for return unless received damaged or defective.

Refunds

Approved refunds will be processed to the original payment method within 5-7 business days.

Exchange Requests

Exchange requests are subject to product availability.